Best Rebounders Policies 
Return Policies and Warranties are Dictated by the Individual Manufacturers.  

Needak U.S.A.

According to the Manufacturer, Needak:

"At Needak®’s factory in O’Neill, Nebraska, making the highest quality rebounders is all we do.  Marketing companies who purport to be manufacturers actually contract with overseas jobbers to produce the cheaply built, look-alike rebounders they import by the container load.  Since we are a true manufacturer, we have complete control over all phases of manufacture.  We maintain high standards of quality control over every component that goes into your Needak® rebounder.  Your purchase of a Needak® rebounder helps American workers provide for their families and continues the noble tradition of high quality American workmanship.  Needak has the only rebounder factory in the United States.

Needak Manufacturing is the only company to offer a rebounder with continuous production since 1990.  We offer a TIME TESTED product with a proven warranty.  In the event that you experience any problems, please consult the following warranty for the details on servicing your rebounder.

Our Warranty for purchasers of the Needak® rebounder:

In manufacturing the Needak® rebounder we insist that only the best materials and workmanship available be used. This assures us that the Needak® rebounder will be the best, from the standpoints of design, performance, and durability. Consequently, Needak Manufacturing LLC (NMLLC) offers the following limited warranty on each rebounder.

Residential Use: NEEDAK® MFG. guarantees the following items to be free from defects in materials and workmanship for the periods indicated:

Frame, frame hinges, platform pins, and leg tubes    LIFETIME

Mat, mat cleats, and spring pins   five (5) years

Mat springs, leg tips, leg springs, and safety spring cover     two (2) years

Commercial Use: NEEDAK® MFG. guarantees the following items to be free from defects in materials and workmanship for the periods indicated:

Frame and frame hinges five (5) years

Mat two (2) years

All other parts one (1) year

Additional Information

Frequently items like spring replacement and other warranty issues may be corrected by the purchaser and it is seldom necessary that merchandise needs to be returned.  Therefore all returns require prior authorization.  Purchaser is responsible for shipping on all returns.  Contact us for warranty claims at:

Phone: (402) 336-4083 or (800) 232-5762 (8:30A to 5:00P Central Time, Mon.-Fri.)

Or email: NeedakSales@Needak-Rebounders.com

Warranty claims from outside the fifty US states and portions of Canada require prepayment of shipping charges by purchaser. Purchaser is responsible for any and all taxes, duties, customs fees, etc.

Support

The Needak® rebounder is built to stand the test of time.  To ensure a long life for your rebounder and maximize the benefits, we suggest the following routine maintenance items:

Occasionally lubricate the metal on metal contact points on the springs (clevis pins and mat cleats).  We suggest a grease such as vaseline, duralube, or other silicone grease.  Liquid oil will run off the springs and fall to the floor.

Should a mat spring break, it should be replaced as quickly as practical.  Use of a rebounder that has more than 1 broken spring puts uneven pressure on the remaining springs and they may be damaged.

We recommend occasional replacement of the entire set of mat springs.  The structure of any spring changes over it's useful life and eventually lose its resiliency.  Contact Needak "Replacement Parts" for new springs.

The spring cover is designed to protect your toes from becoming entangled in the springs.  It is not a jumping surface.  Avoid bouncing directly on the spring cover.

The stabilizing bar is designed to assist you with rebounding by aiding in maintaining your balance.  Do not hang on the bar or allow  children to use it as jungle gym.  This may damage the legs or attachment points on the frame and will void the warranty.

The Permatron® Mat on your rebounder is built to take years of use.  Shoes are acceptable for rebounding.  We suggest that you use caution  when rebounding while wearing only socks, other hosiery, or bare feet.  The material of some socks/hosiery  tend to be slippery against the Permatron® material; bare feet may or may not grip solidly either.  You will need to experiment for your individual situation.

The rebounder is not designed for performing tricks.  Do not jump from the floor to the mat surface."

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Return Policies - Bellicon Rebounders

Damaged Goods Claims:

Or call the Liebell  Clinic at: (757) 631-9799

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